Terms of Business

General

Treatment plans are the estimated costs of treatment and we will endeavour to inform you should the costs change once the treatment plan has begun. Additional procedures will be carried out if essential and in the best interest of the patient after obtaining the patients consent. Treatment plans given to patients will remain valid for a period of three months from the date of the estimate. We respectfully request that fees are payable before or on the day of treatment. For treatment plans exceeding £500.00 we reserve the right to request full or partial payment of fees before the day of treatment.

Methods of Payment

For your convenience we accept cash, debit cards and credit cards (excluding American Express).

If you would like to make a payment via bank transfer then please ask a member of our Reception Team for details. All transfers must be received prior to the day of treatment.

We are also able to arrange interest free credit agreements for treatments exceeding £500.00, please ask a member of our Reception Team for details.

Unattended or Cancelled Appointments

As clinical time has been reserved exclusively for you we require at least 24 hours notice (for more complex cases there may be longer notice required please – see full terms and conditions of your treatment plan).

Failure to attend an appointment or if insufficient notice is given, 50% of the standard fee will be charged.